Refund policy

 

Return Policy for Munchbox Frozen Foods Private Limited

At Munchbox Frozen Foods Private Limited( Frozen Bottle), your satisfaction is our priority, and we take pride in our products. If you are dissatisfied with our services, we are here to assist you. Please make sure to read the details of each product carefully before making a purchase, as it contains all the necessary information about the services or products you buy.

If you need assistance, please call us at +91 9108130460 or email us with your order number at Hello@frozenbottle.in.

Refunds

Refunds are only provided in the form of store credit. We do not offer monetary refunds.

Cancellations

If you wish to cancel your order, please notify us via the Contact Us link at least 24 hours before your delivery date. For same-day delivery orders, cancellations must be made within 2 hours of placing the order.

Shipping Policy

Our turnaround time (TAT) ensures that once a customer places an order, we deliver the products within the timeline mentioned on our website or as chosen by the customer.